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Are the vending machines accessible to individuals with disabilities?Yes, all functionalities are accessible to all individuals.
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Can customers suggest new products for inclusion in the vending machine?Please tell us all your favorite products and we will include based on availability.
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Are nutritional information and allergens listed for each product?We stock products that clearly display relevant nutritional information for customers to make informed choices.
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Do you offer commission?Machines are installed at no cost to the property manager. Generally, there is no commission offered for the vending services we provide; however, commission may be requested for locations that generate sales exceeding established thresholds.
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How often are vending machines restocked?Inventory is monitored regularly to ensure your favorite drinks and snacks are always available.
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How does the customization process work?Contact us. We will learn your requirements and collaboratively determine the best vending solution.
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What is the best way to contact a representative quickly?Please complete the contact us form and provide as much detail as possible. You may also call or text 202.253.0807. Alternatively, email us at management@kustomvending.com.
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What happens if a vending machine malfunctions or takes my money without dispending a product?Our new machines will automatically return cash and not complete processing of non-cash payment if a product gets stuck and does not dispense. Never hesitate to contact us directly with any questions or concerns.
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What payment methods are accepted?Cash and cashless payments are accepted.
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