Question 1

How does the customization process work?

Accepted Answer

Contact us. We will learn your requirements and collaboratively determine the best vending solution.

Question 2

Are nutritional information and allergens listed for each product?

Accepted Answer

We stock products that clearly display relevant nutritional information for customers to make informed choices.

Question 3

What payment methods are accepted?

Accepted Answer

Cash and cashless payments are accepted.

Question 4

How often are vending machines restocked?

Accepted Answer

Inventory is monitored regularly to ensure your favorite drinks and snacks are always available.

Question 5

What happens if a vending machine malfunctions or takes my money without dispending a product?

Accepted Answer

Our new machines will automatically return cash and not complete processing of non-cash payment if a product gets stuck and does not dispense. Never hesitate to contact us directly with any questions or concerns.

Question 6

Can customers suggest new products for inclusion in the vending machine?

Accepted Answer

Please tell us all your favorite products and we will include based on availability.

Question 7

Do you offer commission?

Accepted Answer

Machines are installed at no cost to the property manager. Generally, there is no commission offered for the vending services we provide; however, commission may be requested for locations that generate sales exceeding established thresholds.

Question 8

Are the vending machines accessible to individuals with disabilities?

Accepted Answer

Yes, all functionalities are accessible to all individuals.

Question 9

What is the best way to contact a representative quickly?

Accepted Answer

Please complete the contact us form and provide as much detail as possible. You may also call or text 202.253.0807. Alternatively, email us at management@kustomvending.com.

682-587-9149

info@kustomvending.com

Kustom Vending

Frequently asked questions